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Last updated: 3 August 2026
We want everyone to be able to browse our products, book consultations and manage their orders — regardless of ability or the technology they use. Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
We are honest about where we are: this site is actively developed and some pages or components may not yet fully meet our WCAG 2.1 AA target. We are actively improving, and we welcome reports of anything that gets in your way — every report helps us prioritise fixes.
If you have difficulty using any part of this website, or you find an accessibility barrier, please tell us. We can also help you complete an order or booking over the phone.
When reporting a barrier, it helps to include the page you were on, what you were trying to do, and the browser or assistive technology you were using.
Accessibility is not a one-off project. We review the site's accessibility as we build new features and will update this statement as our conformance improves.